Why Illinois’ new driver’s license appointment system is frustrating seniors

“It has been impossible to get an appointment” within a reasonable distance, Leo said. “It is a fight every morning to find what facility has openings. And they disappear in seconds. It’s absolutely ludicrous.”

A number of other drivers, mainly seniors, described similar problems using the Illinois secretary of state’s new Skip the Line system that debuted Sept. 1.

Read the whole story from the Daily Herald here.